Terms of use
These terms and conditions of use (hereinafter referred to as the ‘Terms and Conditions’) These Terms of Use (hereinafter referred to as the ‘Terms’) set out the terms and conditions for the provision of the Services and the relationship of rights and obligations between the Company and the registered users. When using the Services, you must read the Terms and Conditions in full and agree to the Terms and Conditions.
Article 1 (Application)
The purpose of these Terms and Conditions is to define the conditions of provision of the Services and the rights and obligations between the Company and the Registered Users in relation to the use of the Services, and shall apply to all relations between the Registered Users and the Company in relation to the use of the Services.
Article 2 (Definitions)
The following terms used in this Agreement shall have the meanings respectively set out below.
(1) ‘Service Usage Agreement’ means the contract for the use of the Services concluded between the Company and the Registered User on the basis of these Terms and Conditions.
(2) ‘Intellectual Property Rights’ means copyrights, patent rights, utility model rights, design rights, trademark rights and other intellectual property rights (including the right to acquire such rights or to apply for registration of such rights). (2) “Posting Data” means any data or information which is submitted by a person or entity to a third party.
(3) ‘Posted Data’ means any content (including but not limited to text, images, video and other data) posted or otherwise transmitted by Registered Users using the Services. (4) “Company” means the Company.
(4) “We” means Dialogue Plus Ltd.
(5) “Our Website” means the website operated by us, whose domain is jplt-dialogplus.com and metalife.co.jp, facebook.com (including subdomains) (if, for any reason, the domain or content of our website is (If the domain or content of our website is changed for any reason, this includes the website after such change). (5) “Registered User” means a person who is a registered user of the Website.
(6) ‘Registered User’ means an individual or legal entity who has been registered as a user of the Services in accordance with Article 3 (Registration).
(7) “Service” means the service named “JPLT_Japanese language training online school by Dialogplus or JLPTMetaverse Campus, Japanese 101: Language & Culture” provided by the Company. (8) “Service” means the service named “JPLT_Japanese language training online school by Dialogplus” or “JLPTMetaverse Campus, Japanese 101: Language & Culture” (if the name or content of the service is changed for any reason, including the service after such change) means the service named “JLPTMeta Campus, Japanese 101: Language & Culture.”
Article 3 (Registration)
Any person wishing to use the Services (hereinafter referred to as ‘Registration Applicant’) The person who wishes to use the Services (hereinafter referred to as the “Registration Applicant”) agrees to comply with these Terms and Conditions and provides certain information as determined by the Company (hereinafter referred to as the “Registration Matters”). The applicant may apply to the Company for registration for use of the Services by agreeing to comply with these Terms and Conditions and by providing the Company with certain information as determined by the Company (hereinafter referred to as the “Registration Matters”).
In accordance with the Company’s standards, the Company will determine whether or not the registration of a registration applicant who has applied for registration in accordance with paragraph 1 (hereinafter referred to as the “Registration Applicant”) is possible. If the Company approves the registration, it will notify the applicant. The registration of the registration applicant as a registered user shall be deemed to have been completed when the Company has notified the applicant in accordance with this paragraph.
Upon completion of the registration as set out in the preceding paragraph, a service use contract is formed between the registered user and the Company and the registered user may use the Services in accordance with these Terms and Conditions.
The Company may refuse registration and re-registration if any of the following reasons apply to the applicant for registration, and is not obliged to disclose any reasons for such refusal.
(1) If there are falsehoods, errors or omissions in all or part of the registration details provided to us.
(2) If you are a minor, an adult ward, a person under curatorship or a person under assistance and have not obtained the consent of your legal representative, guardian, curator or assistant.
(3) Antisocial forces, etc. (meaning gangs, gang members, right-wing organisations, antisocial forces or other similar persons. The same applies below). (3) If the Company determines that the person is an anti-social force, etc. (meaning a gangster, gangster, right-wing organisation, anti-social force or other similar person), or is involved in any interaction or involvement with anti-social forces, etc. such as cooperating or being involved in the maintenance, operation or management of anti-social forces, etc. through funding or otherwise
(4) If the Company determines that the person is a person who has violated a past contract with the Company or is related to such a person
(5) If you have been subject to any of the measures set out in Article 10
(6) If the Company otherwise deems the registration to be unsuitable.
Article 4 (Changes to registered matters)
The registered user shall notify the Company of any changes to the registered details without delay in the manner prescribed by the Company.
Article 5 (Management of password and user ID)
The Registered User shall, at its own responsibility, properly manage and store its password and user ID for the Service and shall not allow a third party to use it, or lend, transfer, change the name of, buy or sell, etc. it.
The registered user shall be liable for any damage caused by inadequate management of the password or user ID, errors in use or use by a third party.
Article 6 (Fees and payment methods)
As consideration for the use of the Service, the Registered User shall pay to the Company the fees separately determined by the Company and displayed on the Company’s website by the payment method specified by the Company.
Article 7 (Prohibitions)
In using the Service, Registered Users must not engage in any of the following acts or acts that the Company deems to fall under any of the following items.
(1) Acts in breach of the law or acts related to criminal acts.
(2) Acts of fraud or threats against the Company, other users of the Services or other third parties
(3) Acts that offend public order and morals
(4) Acts that infringe on the intellectual property rights, portrait rights, rights of privacy, honour or other rights or interests of the Company, other users of the Services or other third parties
(5) Transmitting information to the Company or other users of the Service through the Service that falls under or is deemed by the Company to fall under any of the following
Information containing excessively violent or cruel expressions
Information containing computer viruses or other harmful computer programs.
Information containing expressions that damage the honour or credibility of the Company, other users of the Services or other third parties.
Information containing excessively obscene expressions
Information containing expressions that promote discrimination.
Information containing expressions that encourage suicide or self-harm.
Information containing expressions that encourage the inappropriate use of drugs
Information containing anti-social expressions
Information that calls for the spread of information to third parties, such as chain mail.
Information containing expressions that cause discomfort to others.
(6) Information that places an excessive load on the Service’s network or system, etc.
(7) Reverse engineering or other acts of analysis of the software or other systems provided by the Company
(8) Acts that may interfere with the operation of the Service
(9) Unauthorised access to the Company’s network or systems, etc.
(10) Acts of impersonating a third party
(11) Acts of using the IDs or passwords of other users of the Service
(12) Collection of information of other users of the Service
(13) Acts that cause disadvantage, damage or discomfort to the Company, other users of the Services or other third parties
(14) Provision of benefits to anti-social forces, etc.
(15) Actions for the purpose of meeting people of the opposite sex whom you have not met
(16) Acts that directly or indirectly cause or facilitate any of the preceding acts.
(17) Attempting to commit any of the preceding acts
(18) Any other acts that we deem inappropriate.
Article 8 (Online lesson service regulations)
The user agrees in advance to and abides by each of the following service regulations.
1. The service can be used by paying the separately stipulated usage fee in the following manner.
In order to provide a consistent service, the Company may record, view and monitor information obtained from the registered user’s use of the service. The Registered User agrees and accepts in advance that he/she may be monitored by the Company when using the Service. In addition, the contents of the lesson may be recorded for the purpose of improving and maintaining the quality of the lesson and preventing problems. 3.
3. The information obtained in the preceding paragraph may include the personal information of the Second Party.
4. You agree in advance that we can cancel the lesson if the lesson cannot be held due to unavoidable reasons.
5. The lesson can be cancelled up to 2 hours before the start of the lesson, and the lesson can be reserved again after the lesson is cancelled. Cancellations made less than two hours before the start of the lesson will be treated as an absence.
6.If the lesson starts late due to the registered user’s tardiness, computer malfunction or other reasons, the absence will be counted as an absence at the end of the reserved lesson time.
8.If the lesson is not carried out normally due to reasons attributable to the tutor in charge, we will return the right to use the lesson to the Second Party. The Company shall make a reasonable judgment as to whether or not there is a reason attributable to the tutor.
Article 9 (Suspension of the Service, etc.)
The Company may, without prior notice to the Registered User, suspend or discontinue all or part of the Service in any of the following cases.
(1) In the event of an emergency inspection or maintenance of the computer system pertaining to the Service.
(2) If the Service cannot be operated due to computer or telecommunication line failures, mishandling, excessive concentration of access, unauthorised access, hacking, etc.
(3) If the operation of the Service becomes impossible due to force majeure, such as earthquakes, lightning, fire, windstorms, floods, power outages, natural disasters, etc.
(4) In any other case where the Company deems it necessary to suspend or discontinue the Service.
Article 10 (Attribution of rights)
All intellectual property rights in relation to the Company’s Website and the Services belong to the Company or persons who have granted licences to the Company, and the licence to use the Services under these Terms and Conditions does not mean a licence to use the intellectual property rights of the Company or persons who have granted licences to the Company in relation to the Company’s Website or the Services. It does not mean a licence to use the intellectual property rights of the Company or persons who have granted licences to the Company in relation to the Company’s website or the Service.
Registered Users shall represent and warrant to us that they have the lawful right to post or otherwise transmit the Posted Data and that the Posted Data does not infringe the rights of any third party.
Article 11 (Cancellation of registration, etc.)
The Company may, without prior notice or demand, delete or hide posted data, temporarily suspend the use of the Services by the Registered User or terminate the Registered User’s registration as a Registered User if any of the following grounds apply.
(1) If the registered user violates any of the provisions of these Terms and Conditions.
(2) If it is found that there are false facts in the registration details
(3) If the Service is suspended or becomes insolvent, or a petition is filed for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganisation proceedings, special liquidation or any other similar proceedings
(4) If the Service has not been used for more than 6 months
(5) If there is no response from the Company to an enquiry or other communication requesting a response for a period of 30 days or more
(6) If any of the items of Article 3.4 applies
(7) In any other case where the Company deems the use of the Service or the continuation of registration as a registered user to be inappropriate.
In the event of any of the events listed in the preceding paragraphs, the Registered User shall naturally lose the benefit of time with regard to all debts owed to the Company and must immediately pay all debts owed to the Company.
Article 12 (Withdrawal from membership)
The registered user may withdraw from the service and delete his/her registration as a registered user upon completion of the procedures prescribed by the Company.
In the event of withdrawal from membership, if there are any debts owed to the Company, the registered user shall naturally lose the benefit of time with regard to all debts owed to the Company and must immediately make payment of all debts to the Company.
The handling of user information after withdrawal from membership shall be in accordance with Article 15.
Article 13 (Change of content of the Service, termination)
The Company may change the content of the Services or terminate the provision of the Services at the Company’s convenience.
If the Company terminates the provision of the Services, the Company shall notify the Registered User in advance.
Article 14 (Disclaimer and disclaimer of warranty)
The Company does not warrant, expressly or implicitly, that the Services will be fit for the specific purpose of the Registered User, that the Services will have the expected functions, commercial value, accuracy and usefulness, that the use of the Services by the Registered User will conform to the laws applicable to the Registered User or the internal regulations of industry organisations, that the Services can be used continuously, or that defects will not occur. No warranty, express or implied, is given that the use of the Services by Registered Users will conform to applicable laws, regulations or internal rules of industry associations, etc., that the Services can be used continuously or that defects will not occur.
Any transactions, communications, disputes, etc. arising between a registered user and another registered user or a third party in connection with the Services or our Website shall be resolved by the registered user at his or her own risk.
Article 15 (Confidentiality)
In these Terms and Conditions, “Confidential Information” means information which the Company or a Registered User may obtain from the other party in writing (including by electromagnetic means) in connection with these Terms and Conditions or the Services. The same shall apply hereinafter in this Article), orally or through recorded media. (including, but not limited to, conversations, chats, screen sharing, etc. within the Services) provided or disclosed by the other party in writing (including electromagnetic methods), orally or through recorded media, etc., or which the Company or Registered User has become aware of. (i) All information relating to the other party’s technology, sales, business, operations, finances, organisation and other matters. However, the following items shall not constitute Confidential Information
(1) Information that was already generally known to the public or was already known to the public at the time it was provided or disclosed by the other party or at the time it became known to the public.
(2) which, after being provided or disclosed by the other party or having become known to the public, has become publicly known through a publication or otherwise for reasons not attributable to the other party; or
(3) that which has been lawfully acquired from a third party who is authorised to provide or disclose it without being obliged to maintain confidentiality; or
(4) Developed independently without being subject to a duty of confidentiality
(5) Confidential information that has been confirmed in writing by the other party to the effect that confidentiality is not required.
The Company and Registered Users shall use Confidential Information only for the purpose of using the Services and shall not provide, disclose or divulge the other party’s Confidential Information to any third party without the other party’s written consent.
Notwithstanding the provisions of the preceding paragraph, the Company or Registered Users may disclose Confidential Information in accordance with any order, request or demand of any law, court or government authority. However, in the event of such an order, request or demand, the Company or Registered User shall promptly notify the other party to that effect.
Article 16 (Handling of user information)
The Company’s handling of the Registered User’s user information shall be governed by the separate Company Privacy Policy, and the Registered User agrees that the Company shall handle the Registered User’s user information in accordance with this Privacy Policy.
We may, at our discretion, use and publish the information, data, etc. provided by registered users to us as statistical information in a form that does not identify individuals, and registered users shall not object to this.
Article 17 (Changes to these Terms and Conditions, etc.)
The Company may change the Terms and Conditions if the Company deems it necessary. In the event of changes to the Terms, we will inform or notify the Registered User of the effective date and content of the changed Terms by posting on our website or by other appropriate means. However, in the case of changes to the content that legally require the consent of the registered user, the consent of the registered user shall be obtained in the manner prescribed by the Company.
Article 18 (Communication / Notification)
Enquiries and other communications or notifications from the Registered User to the Company concerning the Services, as well as notifications concerning changes to the Terms and Conditions and other communications or notifications from the Company to the Registered User shall be made in the manner determined by the Company.
If the Company contacts or notifies the email address or other contact address included in the registration details, the Registered User shall be deemed to have received such contact or notification.
Article 19 (Governing law and court of jurisdiction)
The Terms and the Service Agreement shall be governed by the laws of Japan.
If any question arises between the Company and the Registered User or a third party in relation to the Service or these Terms and Conditions, the relevant parties shall consult with each other in good faith in each case, and if the matter is not resolved through consultation, the court with jurisdiction over the location of the Company’s head office shall be the court of exclusive jurisdiction in the first instance.
1 April 2023 Enforcement.